Terms and Conditions for Gears & Glow

Welcome to our online platform. These Terms and Conditions govern your use of our site and the services provided by Gears & Glow. By accessing or using our services, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our site or services.

1. Acceptance of Terms

By visiting our website, purchasing products, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable laws and regulations.

2. Services Provided

Gears & Glow specializes in the artisan manufacturing of cosmetics. Our offerings include, but are not limited to:

All products are made with care and adherence to quality standards.

3. Product Information and Availability

We strive to ensure that all product descriptions, ingredients, pricing, and availability information on our site are accurate. However, errors may occur. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Product availability is subject to change without notice. Due to the handmade nature of our products, slight variations in color, scent, and texture may occur.

4. Orders and Payments

When you place an order through our site, you are making an offer to purchase a product. All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department. Payment must be received in full before an order is processed and shipped.

5. Shipping and Delivery

Shipping and delivery times are estimates and not guarantees. We are not responsible for delays caused by shipping carriers or unforeseen circumstances. Risks of loss and title for items purchased from our site pass to you upon our delivery to the carrier. Please ensure your shipping address is accurate to avoid delays or lost packages.

6. Returns and Refunds

Due to the nature of our handcrafted cosmetic products, we generally do not accept returns or offer refunds unless the product is damaged or defective upon arrival. Any claims for damaged or defective products must be made within 7 days of receipt, accompanied by photographic evidence. Please contact our customer service to initiate a claim.

7. Intellectual Property

All content on our site, including text, graphics, logos, images, product formulations, and software, is the property of Gears & Glow or its content suppliers and protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our explicit written permission.

8. User Conduct

You agree to use our site and services only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of our site. Prohibited conduct includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our site.

9. Disclaimer of Warranties; Limitation of Liability

Our services and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Gears & Glow does not warrant that our services will be uninterrupted, timely, secure, or error-free.

In no event shall Gears & Glow, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever arising out of or in connection with your use of our site, products, or services.

10. Indemnification

You agree to indemnify, defend, and hold harmless Gears & Glow, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, without regard to its conflict of law principles. Any dispute arising under these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in Toronto, Ontario.

12. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

Gears & Glow
231 Millstone Lane, Unit 10C
Toronto, ON, M5V 1A1
Canada